Support

Need help with Trinity? Start with the FAQ below — it answers the most common questions. If you don’t find what you’re looking for, reach out and we’ll get back to you.

Frequently Asked Questions

Questions about what Trinity includes, its free trial, supported devices, and more are answered on the FAQ section of the homepage.

Manage or Cancel Your Subscription

Trinity subscriptions are billed and managed through your Apple ID, not through us. You can view, change, or cancel your subscription at any time in your device’s Settings › [your name] › Subscriptions, or see Managing or Cancelling Your Subscription in our Terms of Use for details.

Delete Your Account or Data

You can delete your account and its data at any time from inside the App, in your account settings. If you would rather not use the in-app control, or you can no longer sign in, email us at contact@jmtechlab.com from the address associated with your account. See Deleting Your Account in our Privacy Policy for what gets removed. Note that deleting your account does not cancel your subscription — cancel that through your Apple ID, as described above.

Contact Us

For anything else — a bug, feedback, or a question the FAQ didn’t cover — email us and we’ll help: